Heltrac Group ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our services.
Information We Collect
We may collect personal information that you voluntarily provide when contacting us through our website, including your name, phone number, email address, and details about your project or enquiry. We also collect standard technical data such as your browser type and IP address through website analytics.
How We Use Your Information
We use the information we collect to respond to your enquiries, provide quotes and services, communicate about your project, and improve our website and services. We do not sell or rent your personal information to third parties.
Data Storage & Security
Your information is stored securely and we take reasonable steps to protect it from unauthorised access, disclosure, or misuse. We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. You can choose to disable cookies through your browser settings, however this may affect some functionality of our website.
Third-Party Services
We may use third-party services such as Google Analytics to help us understand how visitors use our site. These services may collect information about your use of our website in accordance with their own privacy policies.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information that we hold. To make such a request, please contact us at admin@heltracgroup.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at admin@heltracgroup.com.